PetQoin is Petsouq's exclusive loyalty program designed to reward our valued customers. It allows you to earn virtual tokens called PetQoins with every eligible purchase or interaction on our platform.

You are automatically enrolled in the PetQoin program when you create an account on the Petsouq website. If you already have an account, you're already a member!

PetQoins have an expiration date. Please refer to your account details or contact customer support for specific information.

PetQoins are non-transferable and can only be used by the account holder.

ou can view your current PetQoin balance by logging into your account on the Petsouq website.

There is no minimum purchase required to earn PetQoins. You'll earn points on every AED spent, no matter how small the order.

During the checkout process, you'll have the option to apply your available PetQoins to your purchase. Simply select the number of points you'd like to redeem.

In most cases, PetQoin discounts can be combined with other offers, but some restrictions may apply. Please refer to the terms and conditions of specific promotions.

If you return an item, the corresponding PetQoins earned from that purchase will be deducted from your account.

While most products are eligible for PetQoin earning, there might be specific exclusions. Please refer to our terms and conditions for details.

You can reach us through PetQuriousity Chat Support, email us at[email protected], or call our toll-free hotline. We're here to assist you.